Privacy for creators

relativno LLC, 1401 Pennsylvania Ave, STE 105 Box 2222, Wilmington, DE 19806, USA, operates Talk to Tuber and is the controller of personal data we collect to run accounts, chat, billing, and platform analytics. Contact privacy@talktotuber.com.

Primary application data is hosted in the European Union (Frankfurt: application, database, and object storage). Some vendors process data in the United States or other countries (payments, AI, email, transcription, real-time notifications).

Creators who add their own Meta or Google tags on a landing page are independent controllers of that advertising data. We only load those tags after the visitor agrees in regions where the law requires prior opt-in.

The Service is for people 18 and over. We do not knowingly collect personal data from children. If you think we have, email privacy@talktotuber.com and we will delete it.

We do not sell personal information and we do not share it for cross-context behavioral advertising of our own. Creator-owned ad tags are the creator’s, not ours, and only run under the consent rules above.

Depending on where you live, you may have the right to access, correct, delete, or export your data, to object to or restrict some processing, and to withdraw consent. Email privacy@talktotuber.com. We do not yet offer a self-serve export or delete button; a person will handle the request. We may keep what the law requires (for example payment records) or what we need to finish a dispute.

If you signed in with Google, you can also revoke our app access at Google’s security permissions page. That stops new Google/YouTube access; it does not by itself wipe data we already stored. Ask us if you want that deleted too.

Some processors (payments, sign-in, AI inference, email, and similar) may handle data outside your country, including outside the EU. We use them only to run the Service and rely on their published safeguards, including standard contractual clauses where they offer them.

Account and connections

• Google email, name, and avatar used to sign in.
• The time and terms version you agreed to on the sign-in or apply screen.
• YouTube and Vimeo connection tokens and channel / video metadata (titles, ids, privacy status, captions we are allowed to read).
• Videos you upload to us, stored in private object storage until transcribed; originals may be deleted after a successful transcript when a platform source remains.
• Knowledge-base documents, persona, greetings, plans, and landing copy you or our build tools create.
• Payout and tax details you submit (name, country, tax ids, payout method).

Before you join

If we prepare a Headstart draft, we process publicly available channel information and may send outreach email. That stops being “prospect” data and becomes account data if you claim the page.

YouTube API data

We access YouTube API data to operate your page. By connecting YouTube you agree to the YouTube Terms of Service. See also the Google Privacy Policy. Revoke access anytime at Google security permissions.

• Build and host your knowledge base, page, and chat.
• Transcribe and extract knowledge (vendors listed below).
• Charge subscribers and calculate your share and payouts.
• Show you your subscribers’ names, profile pictures, and email addresses, their conversations with your AI, feedback, and attention signals, but not their payment details.
• Email you about review, payouts, failed embeds, and similar operational events.
• Prevent abuse and meet partner (YouTube / Vimeo) rules.

Meta Pixel and Google tags you configure are yours. You decide the purpose. We gate them behind consent where our country list requires opt-in, and we fail closed when we cannot tell the country. Platform analytics stay cookieless and are not those tags.

• Channel, knowledge, and page data: until you leave and we complete a deletion request, or we wipe a Headstart draft you never claimed.
• Earnings and tax records: as long as accounting and tax law require.
• Model-call logs used to run and bill jobs: operational copies in object storage about 30 days; some database logs last longer until we purge them.

We use specialist processors to run the Service. They receive only what that job needs. We do not publish a named vendor list here.

• Creators: each creator sees the conversations with their own AI and, for their subscribers, name, profile picture, and email address.
• Cloud hosting, database, and file storage (primarily in the EU).
• A payment processor for cards, subscriptions, and payouts.
• Google for sign-in. If a creator connects YouTube or Vimeo, those platforms receive what the connection needs — see the creator section and their own terms.
• Language-model and speech-to-text providers that process chat, transcripts, and knowledge-base jobs.
• Email delivery and in-app notification delivery.
• Background-job and operational tooling.

For a current list of processors, email privacy@talktotuber.com. We share that on request, not on the public site.

We will update the date at the top when this policy changes and notify you of material changes. Privacy questions: privacy@talktotuber.com. Related: Terms and Conditions.