Terms and Conditions

Talk to Tuber is the service at talktotuber.com, operated by relativno LLC, 1401 Pennsylvania Ave, STE 105 Box 2222, Wilmington, DE 19806, USA. In these terms, “we”, “us”, and “TTT” mean relativno LLC, and “the Service” means Talk to Tuber. Questions: support@talktotuber.com.

We partner with video creators (“YouTubers”, our clients) and build each of them an AI that answers questions from the videos they select. Their viewers (“subscribers”, our users) pay a monthly or annual subscription to ask that AI questions. We handle hosting, support, and payments, and share the profit with the YouTuber. A YouTuber’s videos may be on YouTube, Vimeo, or both.

Part 2 applies to YouTubers and Part 3 to subscribers. Parts 1 and 4 apply to everyone.

You must be at least 18 years old. The Service includes open-ended AI chat, paid subscriptions, and (for YouTubers) payouts. We do not offer the Service to children.

You must provide accurate account information and keep your sign-in method secure. You are responsible for activity on your account.

We may update these terms. We will change the date at the top and, for material changes, notify signed-in users by email or in the Service. Continued use after the new date means you accept the update. If you do not agree, stop using the Service and cancel any paid plan.

English is the binding language. Any translation is for convenience only.

After you connect your YouTube channel and verify that it is yours, you select exactly which videos your AI may use as sources. These can be public, private, or unlisted YouTube videos and Vimeo videos. From those videos we:

• build your AI’s knowledge base, so your AI answers in your tone and wording;
• create your sales page, which can be available in up to five languages;
• host your AI and your sales page, provide support, and handle subscriptions, payments, and payouts;
• show you your subscribers’ most-asked questions and the knowledge gaps they reveal, plus a monthly revenue report;
• give you personalized scripts for a video announcing your AI to your audience.

Your AI is usually ready within 48 hours after you select your videos. That is a typical time, not a guaranteed deadline.

Joining Talk to Tuber is free. There is no upfront cost, no monthly fee, and no credit card required.

We pay for building your AI: transcribing the videos you select, building your AI’s knowledge base, and creating your sales page (the work described in section 2.1), including any rebuild we start ourselves. New videos you add later are processed at our cost too, up to a monthly allowance (currently 30 new videos a month).

When you activate your account you also receive 2,000 compute credits. Compute credits pay for extra work you choose to start, such as rebuilding your AI from scratch, generating marketing material, adding languages to your sales page, or processing new videos beyond the monthly allowance. One compute credit covers one US cent of our processing cost. Your dashboard shows your compute credits and what they were used for, and you can buy more.

If you start extra work when you have no compute credits left, its cost is recovered from your future earnings: at most half of each payment’s profit goes toward it (see section 2.8), so you always earn from every payment. Once the unrecovered cost reaches a limit (currently 5,000 compute credits), new extra work waits until you buy compute credits or your earnings have covered it. Your subscribers’ chats are never paused. Costs not yet recovered when you leave are written off: you never pay them out of your own pocket.

We only earn when you do: our income is our split of the profit your subscribers generate (see section 2.8 and section 2.9).

Talk to Tuber is currently invite-only. Only YouTubers with an invitation can join; other YouTubers can apply to join the waitlist. The application lets us verify that you own the channel and check partnership fit. If you are a fit and on our waitlist, we notify you by email. We may accept, waitlist, or decline any application.

Being accepted does not publish your AI. Nothing goes live without your approval: you test your AI for each subscription tier in private, and when you are ready you submit your page for publishing. We review it before it goes live. Before your first publish we ask you to confirm these terms, in addition to the checkbox on the sign-in screen when you created your account.

When your page is published, your AI goes on sale and you start on the Launch level (see section 2.9). Within two weeks of publishing, you must publish a promo video announcing your AI to your audience.

We may ask for changes to, unpublish, or suspend a page that violates these terms, the law, or a platform partner’s rules.

Your videos stay yours. You keep ownership of your videos, uploads, persona text, and sales page copy. You grant us a worldwide, non-exclusive license to copy, transcribe, analyze, store, embed, and display that material only to provide the Service to you and your subscribers — including building your knowledge base, serving chat, showing citations, and setting embed permissions on locked videos so they can play on talktotuber.com.

We never resell your videos and never use them to train public AI models. You can remove any video from your AI, or remove everything, whenever you want (see section 2.14). The license ends for material you remove, except for records we must keep by law.

You represent that you have the rights (including guest appearances, music, and platform terms) to grant that license. You will not upload or connect content that is illegal, that you do not have rights to, or that you are forbidden to redistribute.

We do not claim ownership of your YouTube or Vimeo catalog, and we do not delete your videos on those platforms.

If you connect YouTube, you also agree to the YouTube Terms of Service. Google’s data practices are described in the Google Privacy Policy. We use YouTube API data to list your channel, sync video metadata (including privacy status), and — where you grant extra scopes — help with channel management features. We use Vimeo tokens to read metadata, fetch media for transcription, and set embed allowlists on videos that were locked.

For videos you already made public or “anyone with the link” on Vimeo, we do not change that choice. For locked videos we may set embed-only playback allowlisted to our domains so subscribers can watch in chat without us turning the video into a shareable public link.

Your AI answers only from the videos you select and references the source video in its answers. It automatically takes over your tone and wording. You decide which videos each subscription tier includes. Private or unlisted videos stay gated in chat unless a subscriber’s plan includes them, and we do not hand unauthorized viewers a private watch URL or embed hash.

You stay in control. You can read your subscribers’ conversations with your AI in your dashboard. Subscribers can also mark an answer as unhelpful, which brings it to your attention; you can then review it, edit anything you want to change, and instruct your AI how to answer specific questions in the future.

Your AI is “reliable” in the sense defined in section 3.6: it reliably answers with what you said in the videos you selected. It can still make mistakes, even when it only uses your videos. You are responsible for the source material you include and for not presenting your AI as a licensed professional if you are not one.

You set the price. You choose how many subscription tiers you offer, what each one costs per month, whether it can also be paid yearly at a discount, and which videos each tier’s knowledge base includes. You can change prices or rename tiers at any time; nothing is locked in. A new price applies to new subscriptions.

Your price is before tax. Sales tax or VAT is added on top where it applies, so subscribers in different countries may pay different totals for the same tier. There is a minimum price, shown when you set your prices.

Payments are processed by Stripe through Link, which acts as the merchant of record for subscriptions and credit purchases: it charges subscribers, collects and pays the sales tax or VAT, and issues their receipts.

Your earnings are calculated for each payment a subscriber makes:

• Subscription revenue is what the subscriber paid, without the sales tax or VAT added to your price.
• minus payment and billing fees: the fees charged for processing the payment, international cards and currency conversion, and the merchant-of-record service (billing and tax handling). Until the actual fee is known we use an estimate, and correct it once it is;
• minus the AI credit reserve: a fixed part of each subscription that pays for your subscribers’ chats with your AI, currently one fifteenth of the tier’s monthly price for each month paid (for example $1.40 of a $21 tier). It does not depend on how much your subscribers chat: we keep what isn’t used and pay for any use beyond it;
• minus any production costs still to be recovered (see section 2.2), at most half of what is left.

What remains is the profit. It is split between you and us according to your profit share level at the time of the payment (see section 2.9). The same applies to extra chat credits your subscribers buy: the AI credit reserve for those credits is the price before tax divided by the same fifteen, and the rest is shared the same way. Extra credits do not count toward your level.

Refunds and chargebacks reverse the earnings of the payment they concern, in proportion to the amount refunded. Figures on our website, such as the profit calculator, are illustrations only; your dashboard and monthly statements show the actual figures.

Your share of the profit depends on your level. You start at Launch and move up as your AI grows:

How the conditions work:

• Launch: you start here when your page is published (see section 2.3). There is no level below Launch.
• Starter: unlocked when your AI has 100 subscribers with an active paid subscription.
• Grower, Pilot, and Pro: unlocked when your subscription revenue over the last 30, 60, or 90 days reaches (is at least) $5,000, $20,000, or $60,000.
• A level unlocks as soon as its condition is met, and you can skip levels. An unlocked level stays yours: new payments, cancellations, or a quiet month never lower it; only the downgrade rule below does.
• Maintaining condition: to keep Grower, Pilot, or Pro, your MRR (monthly recurring revenue, meaning your subscription revenue in a calendar month) must be above $3,000, $10,000, or $18,000. The first month that counts is the first full calendar month after you reached the level.
• Downgrade: if your MRR is at or below the maintaining condition for 2 calendar months in a row, you move down one level from the start of the following month. We let you know after the first such month. You can unlock a level again by meeting its unlocking condition.
• Launch and Starter have no maintaining condition. Once unlocked, you keep them.

For levels, subscription revenue is what subscribers paid for subscriptions, without tax and after refunds; extra chat credits do not count. An annual subscription counts one twelfth in each month it covers. Thresholds are in US dollars; revenue in other currencies counts at its US-dollar equivalent. A level change applies to payments received after the change. Earnings keep the share that applied when the payment was received.

If we agree an individual profit share with you in writing, that agreement takes precedence over this table. We may change levels, conditions, or shares for the future (see section 1.3), but never retroactively for earnings already made.

At the start of each month you get a detailed statement for the previous month in your dashboard: subscription revenue, tax, payment and billing fees, the AI credit reserve, production costs, profit, your share, and the payouts made.

Earnings become available for payout 14 days after the payment. In addition, 10% of each payment’s earnings is held for 120 days in case a subscriber disputes the payment, and then becomes available.

On the 15th of each month, or the following Monday if the 15th falls on a weekend, your available earnings are paid out automatically to the account of your choice, if they are at least $50 (or the equivalent in the currency you earn in). Smaller amounts carry over to the next month. You can also request a payout of your available earnings at any time once they reach that minimum.

• You must give us accurate payout details and the tax and identity information we request. We check them before your first payout and whenever they change, and a payout can be delayed until we have what we need.
• For each payout we issue an invoice in your name (self-billing), as you agree in your payout settings. If you issue your own invoices instead, you request each payout with your invoice for that amount.
• You are responsible for taxes on your earnings.
• Refunds and chargebacks reduce your balance. If they come after a payout, they reduce a later payout.

We are the controller of subscriber accounts, payments, and chat infrastructure. In your dashboard you see your subscribers’ names, profile pictures, and email addresses, their conversations with your AI, and aggregated insights such as their most-asked questions and knowledge gaps, so you can improve your AI and look after your audience. You must not sell that information, use it to spam people, or try to re-identify guests from trial signals.

If you add Meta or Google tags on your page, you are the controller of that advertising data. Where the law requires it, we ask the visitor before those tags run. Platform analytics are separate and cookieless — see the Privacy Policy.

We may build a draft page from publicly available channel data before you join, and we may email you about it. Connecting your account and claiming that draft is optional. If you claim it, these terms apply the same way as to any other YouTuber account.

Do not use the Service to host illegal content, infringe others’ rights, or evade another platform’s rules. We may remove material or suspend a page when we receive a valid rights complaint, a safety report, or a partner (including YouTube or Vimeo) requires it.

Report problems to support@talktotuber.com.

There is no minimum term and no lock-in. You can leave at any time, without giving a reason: request the deletion of your AI, and confirm that request through the email we send you. Your leaving takes effect when you confirm. We then remove your AI and your sales page from Talk to Tuber and delete your knowledge base, except records we must keep by law (for example, payment and tax records).

When you leave, all active subscriptions to your AI are cancelled and each subscriber’s payment for their current subscription period is refunded in full (see section 3.9). Because of these refunds, you do not receive any earnings for the month in which you leave. Earnings for earlier months are paid out as described in section 2.10.

When you subscribe to a YouTuber’s AI, you can ask it questions and get answers based on the videos that YouTuber selected. Answers reference the source video, often with timestamps, so you can see where the information came from and watch the YouTuber explain it. Some videos play in the chat panel; others are only included in a higher subscription tier or cannot be embedded. The AI can communicate in multiple languages.

The YouTuber sets the prices, the subscription tiers, and which videos each tier includes. We operate the AI chat, billing, and accounts. We are not the YouTuber, and we do not guarantee a particular answer, tone, or outcome.

A published page may also offer a short free trial (see section 3.3).

Subscribers sign in with Google. We store your email, name, and profile image from that sign-in, plus preferences you set (language, appearance). Before we create the account, the sign-in screen asks you to agree to these terms and the Privacy Policy.

A trial is one live answer per YouTuber, not per browser window. Opening a private or incognito window, clearing cookies, or creating a second profile on the same network does not entitle you to another live answer. We enforce this with a cookie and with hashed network and device signals. Details are in the Privacy Policy. Trial chat does not include downloadable files the paid AI can create.

If the YouTuber’s daily trial budget is spent, you may see a saved demo answer or a subscribe prompt instead of a new live answer. That is not a second free question.

Signing in after a guest trial does not grant another live answer. The used trial stays with you.

Prices are set by the YouTuber. Sales tax or VAT is added where it applies; the total is shown before you pay.

Payments are processed by Stripe through Link, which acts as the merchant of record for your subscription and credit purchases: it charges you, collects the tax, and sends your receipts. Your bank statement shows the payment as Link (LINK.COM*). Card details are handled by Stripe and Link, not stored on our servers. Your receipts and invoices are also in your account under Billing.

• Subscriptions renew automatically every month, or every year on an annual plan, until you cancel or a payment fails.
• You can change plan from the subscribe page. An upgrade is billed right away (prorated). A downgrade takes effect at the end of the current period.
• If you already subscribe to that YouTuber, starting checkout again does not create a second subscription. You will be asked to confirm a plan change.
• Cancel at any time. You keep access until the end of the period you already paid for.

Coupons change the checkout price. They do not add extra chat credits beyond the plan’s monthly allocation.

Each paid plan includes a monthly pool of chat credits: 10 credits for each US dollar of the plan’s monthly price. Each answer uses credits according to the AI processing it needs, so longer and more complex answers use more. A turn costs at least one credit. Extra credits are sold at 10 credits per US dollar, before tax.

• Unused monthly credits expire when the next period’s allocation is granted.
• Credits you buy as a top-up stay until you spend them.
• We spend monthly credits first, then purchased credits.
• On a period reset your remaining pool becomes purchased leftover plus the new monthly allocation.

If you run out, chat will ask you to buy more credits or change plan. Credits are not cash and are not transferable between YouTubers.

The AI is built to answer only from the videos the YouTuber selected — no random internet sources, and no mixing the YouTuber’s advice with somebody else’s. Answers reference their source video so you can check them.

What “reliable” means. When we, or a YouTuber’s sales page, call the AI’s answers “reliable”, we mean that the AI reliably answers with what the YouTuber has said in the videos they selected. People come to get answers from that particular YouTuber because they trust the YouTuber’s knowledge; the AI’s job is to pass on that knowledge, not to add other sources. “Reliable” does not mean that every answer is free of mistakes, or that what the YouTuber says in their videos is correct. The same applies to similar words such as “accurate” or “trustworthy”.

Answers are generated by third-party language models, and AI can still make mistakes: an answer can be wrong, incomplete, or outdated, and a citation helps you check it but is not a guarantee. You can mark an answer as unhelpful; the YouTuber can then review it and guide how the AI answers in the future (see section 3.7).

Chat is not medical, legal, financial, or other professional advice. Do not rely on it as a substitute for the YouTuber or a qualified professional.

The AI is not the YouTuber in person, and its answers are not the YouTuber’s personal endorsement. If something matters, watch the cited clip or contact the YouTuber through whatever channel they offer off-platform.

You keep whatever rights you already have in the questions you type and in files the paid AI creates for you. You grant us a license to host, process, and display that material so we can run chat, prevent abuse, and fix problems.

The YouTuber can read your conversations with their AI in their dashboard, together with your name and profile picture, so they can see what subscribers ask, review answers, and guide how the AI answers in the future. Answers you mark as unhelpful are brought to their attention. They also see your email address as one of their subscribers, and aggregated insights such as the most-asked questions.

Paid chat may create files (markdown, tables, and similar). Those files are yours to download. They stay with that YouTuber’s AI. If you paste a long text into the chat, we keep it as a file in the conversation, which the YouTuber can also open. There is no subscriber file upload today.

You may not:

• Use the Service if you are under 18.
• Break the law, harass anyone, or try to extract another person’s private information.
• Probe, scrape, or overload the Service, or bypass trial, plan, or video-access limits.
• Treat generated answers as the YouTuber’s live endorsement, or republish them as if the YouTuber wrote them.

Subscription and credit purchases are generally non-refundable once the period or credits are available to you, except where consumer law in your country requires a refund or withdrawal right. We do not run an automated refund button. Contact support@talktotuber.com and we will look at statutory rights and chargebacks in good faith. Because Link is the merchant of record, you can also contact Link support about a payment or a refund, using the details on your receipt. Refunds go back to the original payment method.

If the YouTuber leaves Talk to Tuber, your subscription to their AI is cancelled and your payment for the current subscription period is refunded in full.

If you cancel, access ends when the paid period ends. If the YouTuber leaves Talk to Tuber, access ends when their AI is removed and you are refunded as described in section 3.9. If we suspend or close your account for a serious breach, access can end sooner. We may also suspend a YouTuber’s page (review, rights, safety). If that happens mid-period, contact support.

We work to keep Talk to Tuber available and accurate, but we do not promise uninterrupted access, perfect transcription, or error-free AI. To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data.

Nothing here limits liability that the law does not let us limit — including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep the mandatory rights of your country.

Terms questions: support@talktotuber.com. Privacy: privacy@talktotuber.com. Related: Privacy Policy.