Privacy Policy

1. Information We Collect

We collect information you provide directly: email address, display name, profile information, and content you submit. We also automatically collect usage data, device information, and log data when you use the Service.

2. How We Use Your Information

We use your information to: operate and improve the Service; process payments and subscriptions; send notifications and updates; personalize your experience; and ensure the security of the platform.

3. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — payment processing
• Google/YouTube — OAuth authentication and video data
• OpenRouter — AI model access for chat and content generation
• ElevenLabs — speech-to-text transcription
• Amazon Web Services — email delivery (SES) and file storage (S3)
• Pusher — real-time notifications

4. Data Storage and Security

Your data is stored in MongoDB databases. We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing of your data; and export your data in a portable format.

6. Cookies

We use essential cookies (session tokens) for authentication. We do not use advertising or tracking cookies. Theme preferences are stored locally and server-side.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., payment records).

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact

For privacy-related inquiries, please contact us at privacy@talktotuber.com.